Privacy Policy

Our website follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. This Privacy Policy was last updated on 25th, March 2022.


  1. Personal Data: Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  2. Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure like the duration of a page visit on a website.
  3. Cookies: Cookies are small pieces of data stored on a User’s device.
  4. Data Controller: Data Controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. For the purpose of this Privacy Policy, we are a Data Controller of your data.
  5. Data Processors: Data Processor (or Service Provider) means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller. We may use the services of various Service Providers in order to process your data more effectively.
  6. Data Subject: Data Subject is any living individual who is the subject of Personal Data.
  7. User: The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
  8. Usage Data: We may also collect Usage Data as to how our Services are accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

What type of data do we use and how?

When ordering or registering you might be asked to enter your: name, email address, date of birth, mobile number, mother tongue, password, country, state/nationality, gender, current location, city, pin code, marital status, height, occupation, income, Cookies, and other technologies, device information and Usage Data.

We use the information for various purposes:

  • To personalize your experience
  • To improve our website (we continually try to improve our website offering based on information and feedback we receive)
  • To improve customer services (your feedback help us respond to your customer service requests and support needs)
  • To protect you from any unavoidable circumstances arising during the ride.
  • to send periodic emails ( The emails provide you information about order processing, information pertaining to your order, organizational news, updates, marketing or promotional materials, related products or service information that may be of interest to you)
  • To provide and maintain our Service
  • To notify you about changes in our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support;
  • To gather analysis or valuable information so that we can improve our Service;
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.

In brief, we save data to improve the Service offered to you. In these situations, if you choose to withhold your personal data requested by us, it may not be possible for you to gain access to a certain part of the site and for us to respond to your query. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Do we disclose any information to a third party?

We do not sell, trade, or otherwise transfer to outside parties any of your personal data. This does not include trusted third parties who assist us in operating our website, to serve you better. We may continue sharing your information with these third parties, as long as they agree to keep this information confidential. We might release your information as and when required under law, to protect our or others’ rights, property, safety.

Third-Party links on our Website/ Application software:

Occasionally, as per our discretion, we may include or offer third-party products or services on our website. These third parties may have separate and independent privacy policies and we advise you to go through the privacy policies of these sites before visiting or using these sites.

We are not responsible or liable for the content and activities of these linked sites. Nonetheless, your suggestions and feedback regarding these third-party sites’ ages are welcomed, as we want to protect the integrity of our own site.

What are the analysis services and plugins we use:

  1. Use of Google Analytics:
    We use the web analysis services by Google Analytics, which helps us in processing the data and analyzing our visitors. Google uses this data to evaluate the website, to compile reports on website and internet use which helps us to serve you better. Google Analytics uses cookies and the information generated regarding your use is transferred to a Google server in the USA and stored there. Transmission of data to the USA is covered by an adequacy decision by the European Commission. In case you want to opt out we request you to disable google analytics. You can also prevent the collection of the data (including your IP address) generated by the cookies and related to your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link [], we request you to go through their website and their privacy policy and terms of use to know more.
  2. Use of Google AdWords conversion tracking:
    We use the online marketing program “Google AdWords”, including conversion tracking, wherein cookies are placed on your computer for conversion tracking, it does not contain any personal information and cannot be used for personal identification. This helps us to know the total number of users who have clicked, however, this information cannot be used to personally identify users.
  3. Facebook Plug-ins:
    We use plugins of social networking site, a message is sent to your browser and the plugin is runs on the internet page. This helps the Facebook server know the pages you visited, in case you do not want to use this function you must log off your Facebook account or run a “Facebook blocker” which stops Facebook plug-ins from running on our pages. In case you want to know more about the collection of your personal data please go through their privacy policy.
  4. Twitter Plugins:
    We use Twitter Plugins, in case you invoke a corresponding website that has such a plugin, the data is exchanged with the Twitter servers located in the USA. If you do not want Twitter to allocate the collected information directly, you must first log out of Twitter before visiting our site. For more details about it you are requested to visit their site and go through their privacy policy.
  5. Use of Google Maps:
    We use Google Inc.’s feature for embedding Google Maps for representing geographical information and interactive maps. In case you do not want google maps to collect the information you must turn off the JavaScript application in your browser. However, we wish to point out that doing this may prevent you from using all of the website’s functions, for example, the interactive map display, in full. For more details about it, you are requested to visit their site and go through their privacy policy.
  6. Use of Google reCAPTCHA:
    We use Google Inc’s reCAPTCHA services, which help us determine whether the input is given by humans or machines. Through this, you submit the IP address and other data as required by reCAPTCHA services and may be transmitted to their server situated in the USA. Transmission of data to the USA is covered by an adequacy decision by the European Commission, the “Privacy Shield”. Google participates in “Privacy Shield” and has submitted to its requirements. By activating the request you agree to the processing of your data. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

    Do we use cookies and tracking data?

    We use various technologies to collect and store information when you visit our services, and this may include using cookies or similar technologies to identify your browser or devices like computers, phones, connected TVs, and other web-connected devices.

    Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser (if you allow) from a website and stored on your device and that enable the sites or service providers to recognize your browser and capture and remember certain information.

    We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are restricted to using information collected on our behalf except to help us improve our services. Tracking technologies are also used to collect and track information and to improve and analyze our Service.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    Retention of Data

    We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

    Transfer of Data

    We may share information as discussed below, but we don’t and won’t sell it to advertisers or other third parties.

    Your information, including Personal Data, may be transferred to and maintained on the computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

    We may share information, including Personal Data with certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect and promote our Service. These third parties will access your information only to perform tasks on our behalf and we shall ensure that they are in compliance with this Privacy Policy.

    We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


    Disclosure of Data

    We may disclose your information including Personal Data to third parties if we determine that such disclosure is reasonably necessary to:

    1. Comply with any applicable law, regulation, legal process, or appropriate government request.
    2. Protect any person from death or serious bodily injury.
    3. Prevent fraud or abuse of website or products or our users.
    4. Protect our rights, property, safety, or interest.
    5. Perform a task carried out in the public interest or as stated under this policy.

    Security of Data

    The security of your data is important to us, but as a matter of fact, no method of transmission over the Internet, or method of electronic storage is or can be 100% secure. While we strive to use commercially acceptable means as far as practicable to protect your Personal Data, we cannot guarantee its absolute security.

    Service Providers

    We may employ third-party companies and/or individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

    These third parties have access to your Personal Data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    Children’s Privacy

    Our Service does not address anyone under the age of 13 (“Children”).

    We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

    We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    This online privacy policy applies to information collected through our website and not to the information collected offline.

    Contact Us

    If you have any questions about this Privacy Policy, want to request access to information that we have stored about you, correct any information that we have about you, delete information that we have about you, or in case of any other additional questions please contact our Data Protection Officer (DPO) by using the contact information provided here in below